Jan
28

Tune In Facebook, Other Analytics With Musicmetric Pro

Posted by David Cohen on January 27th, 2012 3:12 PM

Music artists and their managers can find harmony with Facebook and other analytics by using Musicmetric Pro, a new release from Semetric.

Musicmetric Pro is an HTML5 web application, accessible on any browser, mobile phone, or tablet.

The app tracks activity on Facebook and other social networks for more than 650,000 artists and 10 million tracks in real-time, as well as web mentions, sentiment, and BitTorrent downloads.

Musicmetric is subscription-based, with the Pro version costing $ 79 per artist, per month, and the Lite version priced at $ 15.

Metrics include:

  • Likes and fan adds;
  • Page views;
  • Comments;
  • Video and audio plays;
  • BitTorrent file-sharing trends;
  • Mentions of artists, bands, albums, and tracks in reviews or blogs; and
  • Sentiment and buzz.

Semetric also offers Fantracker, a free product that allows access to social media, file sharing, and buzz trends for hundreds of thousands of artists, accessible by anyone.

Chief Executive Officer Gregory Mead said:

We have created one trusted place to be able to see all key artist information. In addition to the many data sources we provide, customers can also integrate their own data, including Facebook Insights, Google Analytics, and other data feeds such as digital sales, streams, or airplay into the Musicmetric dashboard with great ease. Sales and marketing teams now have dynamic and immediate insight into the effectiveness and impact of their online and offline marketing activities, over the entire ecosystem.

Inside Social Apps, held on February 8-9 in San Francisco, is less than two weeks away. This is the third conference on the future of monetization on social and mobile platforms. Leaders from the industry will share their views on today’s most formidable challenges affecting social and mobile apps and games in 2012. Inside Social Apps conferences sell out in advance, so take advantage of early registration pricing. Early bird rates end on February 1, so register today.


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Jan
24

Facebook Marketing Doubled Holiday Visibility For Amazon, Best Buy, Target And Walmart

Posted by Jackie Cohen on January 23rd, 2012 4:37 PM

Amazon.com, Best Buy, Target and Walmart all enjoyed a boost in their brand visibility as a result of social media promotions this holiday season.

That’s based on an analysis by Buddy Media and comScore, which compared paid ads versus earned media for the aforementioned brands.

Their findings somewhat contradict other holiday shopping season statistics that suggested social media had less of an effect.

Buddy Media Chief Executive Officer Michael Lazerow discussed the findings with comScore Chief Marketing officer Linda Abraham at the Digital Life Design conference in Munich, and provided a recap of it all in a blog post today:

The data shows that earned social media impressions can stack up favorably against paid ads for brands who maximize their efforts. Using an estimated value for earned impressions of $ 3.55 cost per impression, Walmart earned $ 417,000 worth of impressions while Best Buy earned $ 86,000 in impressions.

Promotions can significantly expand the viral impact of social media to friends of fans. When looking at the lift received from promotions that started in November, all four brands received a lift of 2.2x or higher. Target received the highest lift between October and the end of November at 3.5x.

For most retailers, a significantly higher percentage of fans and friends of fans visited the retailer’s website, as compared to the rest of the Internet. A whopping 64 percent of Amazon’s fans visited Amazon.com, compared to 27 percent of the total Internet. For Best Buy, 18 percent of fans and 13 percent of friends of fans went to BestBuy.com, compared to eight percent of the total Internet.

In the presentation, Lazerow and Abraham said that Facebook now accounts for one in seven minutes spent online, while social media overall accounts for one in five minutes spent online.

Another point that the two executives included in their presentation: Facebook users spend more time looking at the news feed on the homepage than they do on brands’ pages, which means that promotions need to have a broader focus than just brands’ pages.

Readers, what do you think about this set of findings from Buddy Media and comScore?

Inside Social Apps is our third conference on the future of monetization on social and mobile platforms. Leaders from the industry will share their views on today’s most formidable challenges affecting social and mobile apps and games in 2012. Inside Social Apps conferences sell out in advance, so take advantage of early registration pricing and register now.


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Jan
22

Life on the Go – International Business Edition

As part of living the modern life on the go, you need to be able to do business anywhere in the world. Sometimes, that is easy. If you are an Australian doing business in the United States, then everyone speaks (various versions of) the English language. A few colloquialisms and usage difficulties later, you have a deal and everyone is happy. But what if you are doing business in China? Or France? Or Zimbabwe? Sure a lot of people speak English, but you will go much further, much faster, if you are able to communicate with the locals in their own language. So you’ll need a translation service of some kind.

That could take the form of a local bilingual person brokering the deal. But there are issues of trust there. What if the person you are doing business with is the cousin of the translator. Still think you are going to get the best deal? You can try to find your own local. But then you run the risk of finding someone incompetent. If you don’t know the other language, how can you check his work? It seems to me that the best option is hiring an online translation company. They are true third parties to the transaction, can do business anywhere in the world and at any time. And best of all, you just email them the info.

That way you don’t have deal with issues of trust and you don’t have to be in the same place as your business associate. It’s the modern way to do business internationally.

Jan
20

What Powers Ticketmaster’s App On Facebook Timeline

Posted by Jackie Cohen on January 19th, 2012 6:17 PM

We asked Wade Gerten, chief executive officer of 8thBridge, about its ticketing application developed in partnership with Ticketmaster for timeline.

A fair amount of the stuff announced last night isn’t showing up in the right-hand column of our timelines yet. Can you point us toward some live action in your app?

Everything we announced is live already. Users who click on the “I want to go” action will see a story show up in the timeline if its a relevant event.

Only the most interesting activities that you share with your friends will become a part of your timeline.

I noticed this morning that I already have a “recent activity” update on my timeline that reported all of the Ticketmaster concerts I was interested in last night after the launch.

How many tickets have sold in the new actions since the announcement?

The number of users on the Ticketmaster application has been growing rapidly all day today since last night’s launch but we don’t share sales numbers.

The goal of launching the social ticketing app on Facebook is not just to drive sale transactions on Facebook.com. We expect many people will still buy their tickets on Ticketmaster.com.

The real value of social commerce is to make it easier for people to share and discover offers with their friends and for a brand to become part of your identity.

In Ticketmaster’s case, the number one way we discover new music or find out about upcoming concerts is through our friends. You’re now far less likely to miss your favorite band next time they come to town!

Thousands of people have already added their concert interests and activity to their Facebook timeline because the bands you follow and the music you listen to help to define your identity.

Your timeline is a digital presentation of your life story. Brands like Ticketmaster have an incredible opportunity to literally become a more important part of someone’s lifestory.

E-commerce has proven to be very convenient but it just hasn’t become meaningful or pleasurable. Social commerce changes all that and promises to drive online revenue to a level that ecommerce alone has been able to achieve on its own.

What options do you offer for people to limit whether and to what extent ticketing actions go out to news feeds?

We’ve been super careful to make sure users understand what is being shared.  It starts with the initial opt-in when you connect to the app. When you purchase a ticket we remind you that a story has been published and give you a one-click way to remove the story from Facebook.

How much of an increase in ticketing do you expect to see as a result of these new actions?

The ability to indicate “I want to go” or “I bought tickets” is geared to spur more sales as Facebook friends connect on the shows they want to attend and the shows they have purchased tickets.

Historically, the best weapon in a tour’s arsenal has always been positive word of mouth so we’re confident this will drive sales.

What else do you want to tell AllFacebook readers about the new 8thBridge and Ticketmaster actions?

This was 8thBridge’s beta launch of our new Open Graph-integrated social commerce platform, code-named Graphite.

We’re excited about the opportunity timeline and the Open Graph represent for social commerce for three reasons:

  1. It gives 8thBridge and other developers a way to create valuable social commerce applications that can run in any channel, not just on Facebook. In fact, most of the merchants in our next wave of go-lives are implementing Open Graph actions on their websites first where most of their current traffic is.
  2. It gives people an easier and more specific way to express how they feel about a brand, products, or offers with their friends. This will unleash far more advocacy and sharing than we’ve seen to-date.
  3. It gives merchants an opportunity to use the generated social graph data to better personalize the shopping experience. The Ticketmaster example is superb because we’re recommending concerts to you based on music you and your friends are listening to on Spotify and other social graph data.

At the end of the day, our online shopping experience is going to dramatically improve in the coming months by introducing people at the center of ecommerce instead a web page or a product catalog.

Inside Social Apps, held on February 8-9, is only three weeks away. This is our third conference on the future of monetization on social and mobile platforms. Leaders from the industry will share their views on today’s most formidable challenges affecting social and mobile apps and games in 2012. Inside Social Apps conferences sell out in advance, so take advantage of early registration pricing.
View full post here.


All Facebook

Jan
20

What Powers Ticketmaster’s App On Facebook Timeline

Posted by Jackie Cohen on January 19th, 2012 6:17 PM

We asked Wade Gerten, chief executive officer of 8thBridge, about its ticketing application developed in partnership with Ticketmaster for timeline.

A fair amount of the stuff announced last night isn’t showing up in the right-hand column of our timelines yet. Can you point us toward some live action in your app?

Everything we announced is live already. Users who click on the “I want to go” action will see a story show up in the timeline if its a relevant event.

Only the most interesting activities that you share with your friends will become a part of your timeline.

I noticed this morning that I already have a “recent activity” update on my timeline that reported all of the Ticketmaster concerts I was interested in last night after the launch.

How many tickets have sold in the new actions since the announcement?

The number of users on the Ticketmaster application has been growing rapidly all day today since last night’s launch but we don’t share sales numbers.

The goal of launching the social ticketing app on Facebook is not just to drive sale transactions on Facebook.com. We expect many people will still buy their tickets on Ticketmaster.com.

The real value of social commerce is to make it easier for people to share and discover offers with their friends and for a brand to become part of your identity.

In Ticketmaster’s case, the number one way we discover new music or find out about upcoming concerts is through our friends. You’re now far less likely to miss your favorite band next time they come to town!

Thousands of people have already added their concert interests and activity to their Facebook timeline because the bands you follow and the music you listen to help to define your identity.

Your timeline is a digital presentation of your life story. Brands like Ticketmaster have an incredible opportunity to literally become a more important part of someone’s lifestory.

E-commerce has proven to be very convenient but it just hasn’t become meaningful or pleasurable. Social commerce changes all that and promises to drive online revenue to a level that ecommerce alone has been able to achieve on its own.

What options do you offer for people to limit whether and to what extent ticketing actions go out to news feeds?

We’ve been super careful to make sure users understand what is being shared.  It starts with the initial opt-in when you connect to the app. When you purchase a ticket we remind you that a story has been published and give you a one-click way to remove the story from Facebook.

How much of an increase in ticketing do you expect to see as a result of these new actions?

The ability to indicate “I want to go” or “I bought tickets” is geared to spur more sales as Facebook friends connect on the shows they want to attend and the shows they have purchased tickets.

Historically, the best weapon in a tour’s arsenal has always been positive word of mouth so we’re confident this will drive sales.

What else do you want to tell AllFacebook readers about the new 8thBridge and Ticketmaster actions?

This was 8thBridge’s beta launch of our new Open Graph-integrated social commerce platform, code-named Graphite.

We’re excited about the opportunity timeline and the Open Graph represent for social commerce for three reasons:

  1. It gives 8thBridge and other developers a way to create valuable social commerce applications that can run in any channel, not just on Facebook. In fact, most of the merchants in our next wave of go-lives are implementing Open Graph actions on their websites first where most of their current traffic is.
  2. It gives people an easier and more specific way to express how they feel about a brand, products, or offers with their friends. This will unleash far more advocacy and sharing than we’ve seen to-date.
  3. It gives merchants an opportunity to use the generated social graph data to better personalize the shopping experience. The Ticketmaster example is superb because we’re recommending concerts to you based on music you and your friends are listening to on Spotify and other social graph data.

At the end of the day, our online shopping experience is going to dramatically improve in the coming months by introducing people at the center of ecommerce instead a web page or a product catalog.

Inside Social Apps, held on February 8-9, is only three weeks away. This is our third conference on the future of monetization on social and mobile platforms. Leaders from the industry will share their views on today’s most formidable challenges affecting social and mobile apps and games in 2012. Inside Social Apps conferences sell out in advance, so take advantage of early registration pricing.
View full post here.


All Facebook

Jan
16

INFOGRAPHIC: Generation Y, Employment And Facebook

Posted by Brian Carter on January 16th, 2012 12:33 PM

Young people are using Facebook for personal over professional reasons, yet they are friending their coworkers.

A new study by Millennial Branding, of over 50 million Facebook data points from Identified.com, uncovers that people aged 18 to 29 are  inadvertently using their profiles as an extension of their professional personality, even though they are socializing with family and friends.

And 64 percent of so-called generation y fails to list their employer on their profiles, yet they add an average of 16 coworkers each to their friend group.

“Gen y needs to be aware that what they publish online can come back to haunt them in the workplace. Gen y managers and co-workers have insight into their social lives, which could create an awkward workplace setting or even result in a termination,” says Dan Schawbel, Founder of Millennial Branding.

Identified.com is the largest professional database on Facebook. Identified’s database includes over 50 million Facebook users and 1.2 billion data points on professionals’ work history, education and demographic data.  They assembled a world class team of 15 engineers and data scientists to analyze this vast database and identify interesting trends, patterns and correlations. The Generation Y study pulled on November 15, 2011 identified four million Generation Y users (ages 18 to 29) and approximately one million users listing a job entry. 9 percent of these users were in the U.S.

Other major findings in this study were:

  • 80 percent of gen y list at least one school entry on their Facebook profiles, while only 36 percent list a job entry. They define themselves by their colleges instead of their workplaces.
  • They spend an average of just over two years at their first job. They are job hopping multiple times in their careers.
  • Only seven percent of gen y work for a Fortune 500 company because startups are dominating the workforce for this demographic in today’s economy. If large corporations want to remain competitive, they need to aggressively recruit gen y workers. Gen y will form 75 percent of the workforce by 2025 and are actively shaping corporate culture and expectations. Big corporations can’t afford to be left behind.
  • “Owner” is the fifth most popular job title for gen y  because they are an entrepreneurial generation. Even though most of their companies won’t succeed, they are demonstrating an unprecedented entrepreneurial spirit. Companies need to allow gen y’ers to operate entrepreneurially within the corporation by giving them control over their time, activities and budgets as much as possible.
  • The travel and hospitality industry hires the most gen y candidates now because young people are having trouble getting internships and jobs so they turn to bartending and waitressing jobs.
  • The U.S.military is the largest gen y employer overall, and Deloitte is the largest corporate employer. Companies such as Walmart and Starbucks ranked high and should focus on training their in-store workers to become corporate employees when they graduate.

Brian Carter is the author of The Like Economy: How Businesses Make Money On Facebook and Facebook Marketing: Leveraging Facebook’s Features For Your Marketing Campaigns.

michaelbrito
Join Edelman’s Michael Brito (left) at our Social Media Marketing Boot Camp online conference and workshop starting February 16. He’ll show you how to turn your social customers into brand advocates with meaningful content that will engage your audience. Register now.


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Jan
13

Facebook Projected To Top 1 Billion Users In August

Posted by David Cohen on January 12th, 2012 4:15 PM

August is the latest guess for when Facebook will top the one billion user milestone, according to projections from digital marketing agency iCrossing.

According to iCrossing, strong growth in countries such as India and Brazil will offset the flat growth curve in nations where Facebook is already entrenched, such as the U.S. and U.K.

Further explaining its August projection, iCrossing wrote in a blog post:

Using a process of linear regression on the data from the end of 2008 onward, we expect Facebook to hit 1 billion active users around August 2012. Looking at the data from 2006 through mid-2008, it looks like Facebook was growing at an exponential rate. However, more recent data suggests that it is growing in a linear fashion.

michaelbrito
Join Edelman’s Michael Brito (left) at our Social Media Marketing Boot Camp online conference and workshop starting February 16. He’ll show you how to turn your social customers into brand advocates with meaningful content that will engage your audience. Register now.


All Facebook

Jan
09

Facebook, Irish Parish Resolve Effin Dispute

Posted by David Cohen on January 6th, 2012 3:09 PM

The general consensus is that it’s wise to avoid profanity on Facebook, but what if the so-called profanity isn’t profane at all, and is actually the name of a town?

TheJournal.ie’s The Daily Edge blog reported that Facebook is finally allowing residents of Effin, a town in Ireland’s County Limerick, to list Effin as their hometown.

However, Effin natives who have since moved overseas are out of luck, as only Facebook users in Ireland can add the parish’s name to their profiles.

According to The Daily Edge, Effin resident Ann Marie Kennedy began the push for the social network to recognize her hometown, and the campaign reached national newspapers and radio, with Kennedy also penning a letter to Facebook Co-Founder and Chief Executive Officer Mark Zuckerberg.

Facebook had resisted allowing users to list Effin on their profiles because it sounds like a person implying the F-word, but sometime around Christmas, the social network quietly lifted the ban for users in Ireland.

We wonder why Effin caused so much consternation, when The Daily Edge reports that other Irish towns permitted by Facebook include Nicker, Freemount, Meanus, and Muff. It makes us want to retire to Effin watering hole The Harp (pictured) for a pint or two.

michaelbrito
Join Edelman’s Michael Brito (left) at our Social Media Marketing Boot Camp online conference and workshop starting February 16. He’ll show you how to turn your social customers into brand advocates with meaningful content that will engage your audience. Register now.


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Jan
05

Anti-Drug Message Put Into Facebook Timeline

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Posted by David Cohen on January 5th, 2012 11:53 AM

The folks at McCann Erickson Tel Aviv found another creative use for Facebook’s new timeline profile, with a helpful message, to boot.

Its McCann Digital branch used the timeline profile of fictional Facebook user Adam Barak to caution against drug use by featuring him under the influence in one timeline column and clean in the other.

The Israel Anti-Drug Authority commissioned the project by the Israeli branch of the agency.

Readers: Can you think of other effective ways that Facebook’s timeline profile can be used to communicate a message?

Vadim_Lavrusik200
In the next session of our Social Media Marketing Boot Camp starting February 16, Vadim Lavrusik (left), the journalist program manager at Facebook, will show you how to take advantage of new Facebook features to expand your reach. Other speakers include Megan Berry (Klout), Michael Brito (Edelman Digital), and Anthony DeRosa (Reuters). Register now.


All Facebook

Jan
02

7 Political Trends To Watch For On Facebook In 2012

Look for Facebook to play a major role in what promises to an exciting year in politics. With the presidential race and congressional elections — not to mention state and local races — heating up in 2012, candidates and campaigns will be using Facebook in new and innovative ways.

Here are seven Facebook features that campaigns and voters can expect to see in the New Year.

Members of Congress have taken to Facebook to engage with and enhance their interactions with constituents, by livestreaming and posting videos, sharing photos, and conducting tele-town halls to communicate with voters. Both Republicans and Democrats in the U.S. House of Representatives have even held contests to encourage members to employ Facebook and other social networking sites to grow their followers and fan base.

Today, House members must have two Facebook pages — one Facebook page as an elected official, and one political page that represents their campaign efforts. The bifurcation can cause branding and communication challenges for constituents, so look for efforts to change the chamber’s policy.

Once the House approved the use of Facebook ads by its members, interaction between lawmakers and constituents has grown by more than 300 percent, according to a study by iConstituent, a firm that works with more than 90 congressional offices on ad campaigns.

Look for more congressional offices to follow the lead of Rep. Gregg Harper (R-Miss.), who uses Facebook ads to grow his fan base and incite action as specific pieces of legislation move through Congress.

In 2011, GOP presidential contenders, including former candidate and former Minnesota Gov. Tim Pawlenty, were already testing variations of sponsored stories. Now that sponsored stories will start appearing in news feeds early next year, the strong click-through rates by virtue of more targeted placement among fans receptive to the content will be that much more appealing to a broader spectrum of politicians.

Campaigns have already started to customize Facebook tabs and tools and adapt them to their specific needs. For example, former Massachusetts Gov. Mitt Romney’s digital media director told us about a photo-uploading tool his team developed, and its decision to stream major events via its LiveStream and the YouTube tab on Facebook.

Former Speaker of the House Newt Gingrich’s (R-Ga.) team created Wayin Newt and Wayin debates tabs on his page, and his page also features a Ustream tab for event coverage. Look for campaigns to push the envelope in terms of using new and existing applications to get the most from Facebook.

Republican presidential candidates, such as Pawlenty, turned to Facebook to not only announce their campaigns, but also to hold town halls. Facebook has live-streamed events with New Jersey Gov. Chris Christie, former President George W. Bush, executives from Davos, and other guests. Facebook even hosted a town hall with President Barack Obama at its California headquarters.

Voters can expect candidates  to leverage Facebook to stream official events as the political season heats up in 2012. Streaming events is also a way to bypass the media filter and launch a dialogue between candidates and voter on Facebook.

Facebook’s timeline feature is a powerful visual expression of an individual’s history. Our blog has addressed how businesses and brands could employ timeline on its pages once the feature becomes available to this audience.

That prompted us to consider whether timeline would benefit an elected official or a candidate. Would support for a past bill or piece of legislation come back to haunt a lawmaker in a campaign? In the end, campaigns should use whatever tool or resource makes sense, and that means using the timeline feature if and when it’s ever available to politicians’ pages. Controlling the message is core to any campaign, and that mantra would just be extended to a candidate’s Facebook presence.

As e-readers and new technologies become ubiquitous, politicians are adapting their message to these platforms.

The U.S. Senate only named Facebook as an approved technology just over one year ago. As Senate offices become used to Facebook, expect senators to leverage the platform in different ways. Some offices have already started; our sister blog, SocialTimes, covered the iPhone app launched by Sen. Saxby Chambliss (R-Ga).

The general public is starting to turn to Facebook to express their views during major events on the political calendar, making the platform one indicator of the health of a candidacy or campaign. Our coverage of the GOP presidential primary debates has cited news feed comments that give a sense of who won the debate, for example.

Finally, look for new Facebook mobile applications as the race heats up in 2012.

What do you think of these trends? Do you see other Facebook political trends in 2012?

Vadim_Lavrusik200
In the next session of our Social Media Marketing Boot Camp starting February 16, Vadim Lavrusik (left), the journalist program manager at Facebook, will show you how to take advantage of new Facebook features to expand your reach. Other speakers include Megan Berry (Klout), Michael Brito (Edelman Digital), and Anthony DeRosa (Reuters). Register now.


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